I can't believe how fast I got my yarn, and your staff who helped me on the phone is great. I loved getting a few samples, it's great to see a yarn before trying it. I'm glad I found you!
Vickie, you gotta be an angel visiting! Thank you for the fabulous customer care! Super satisfied and my yarn is definitely dancing!
Sheri, thank you so much for your lightning-fast shipping! I ordered my last shipment on Wednesday, and it just came in the mail today (Saturday). I couldn't be happier; the yarn is gorgeous, the stitch marker is adorable, and your hand-written note makes me smile every time I receive an order. Thank you!
I placed my third order because "The Loopy Ewe" is awesome! High quality of yarn, very well packed and the shipping....WOW!!!! Thanks to all of you at TLE... For sure you've got a loyal customer. Have a great start into this new week. Do you ship to Germany also?
I'm knitting a stealth project and wanted yarn to finish it up. I ordered it Friday, and figured at the earliest I would get it by next Friday...I checked my delivery confirmation link on Monday. Guess what, my yarn is here already!!! So maybe I can finish my project by Friday instead. Thanks Sheri and TLE staff!
A friend of mine sent me a gift certificate to your website and when I used it, they order came so quickly and was packaged so nicely that I then shared by sending my other friend a gift certificate! Great service pays off. Your selection is outstanding! Thank you!
I am so happy with my order! it came so fast and I am impressed with the care you took in packaging and of course the personal note and extras! I'll be ordering again and again !
I am very happy with my Colinette yarn in Pharaoh. It is so gorgeous, and it came so fast. Thanks!
Sheri & Elves, I received my "consolation" order yesterday (missed out on the sock club). All I can say is "Wow!!" I'm almost glad I didn't get in!! You folks at the Loopy Ewe are awesome!!
Today I placed my second order with you. I could not believe when an hour later I had an email with information that package had been processed and shipped. You are the best and I do let all my friends know about you. I love ordering from you. Great customer service !!!
This was my first order from you and it was the most pleasant online shopping experience ever! Love the personal message and nice touches with the careful packing. I have found a new friend! I am so happy that I found you through a knitting friend. Good news travels fast and I certainly will recommend you highly to other knitting friends. Thanks so much!
Just received my order which was packaged so nicely with tissue and cute labels thanking me for my order. You have the absolute best customer service I have ever encountered through mail order. I love the little surprise gift you sent. You can be sure I will be shopping with you again and again. Thank You!
I just placed my 2nd order with you (within 1 week!) - can't wait to receive it. I, too, have an online shop (a Quilt Shop), but I've started knitting socks for everyone for Christmas! I bought some of the Regia Bamboo yarn on vacation last Fall, but didn't have quite enough to make the socks I wanted, so was so relieved to find another skein on your site. Love that you offer indie dyers -- I can't get that locally. I truly appreciate the speed of your shipping! Thanks so much, and know that I will return!
I am so impressed with the website and the timely manner in which I received my order! Everything was packaged beautifully.
Thanks so much Sheri! I just got my yarn yesterday and it is more beautiful than the picture (great pics by the way). You should start offering Loopy Ewe credit cards because I'm going to need one with how much I love this yarn!! Great service and I love the goodies!!
I received my beautiful yarns in a flash! Just a few days! Wow! And the time and care you take just in the packaging is evident! I felt like I was getting a present! I am looking forward to doing more sock yarn shopping at your online store! Thanks!
I placed an order with you last Friday afternoon. Imagine my surprise when I got home from work today and found my package waiting for me! As if the incredibly fast (and free!) shipping weren't impressive enough, I opened my package to find yarn samples, needle inventory cards and a lovely handwritten note from you on my invoice. It wasn't your standard "thanks for shopping note", but a detailed paragraph on specific items I had ordered. I was blown away. The yarn itself was packaged so carefully, it really made me feel like I was having a world-class yarn buying experience. The service I received was above and beyond any I've received with any other shop, online or brick and mortar. Sheri, I cannot tell you how absolutely delighted I am with my order. You have an awesome selction of yarn and I am THRILLED that I can find so many independent dyers in one place. Add the incredible yarn selection to your outstanding customer service, and you have a recipe for success. I can tell you right now that you will be seeing many more orders from me in the future. You've found a customer for life! I wish you all the best with the shop, and you can bet I'll be telling every knitter I know to click on over to The Loopy Ewe. Oh, and as soon as you get that Yarntini in I'll be paying you a virtual visit myself! :)
I got my order today and I have to say a very hearty THANK YOU! The yarn is stunning, yes, but what really impressed me was your professionalism and attention to detail! I'm something of a yarn addict (aren't we all?) especially sock yarn and I since I have no LYS I do a lot of online purchasing. I can honestly say this has been THE BEST experience EVER! Just Perfect! I am gonna do a post on my blog about you and add you as a vendor on my blog. Thank you again for you committment to what you do Sheri, it clearly shows!
Thanks again for giving me a call about the yarn. I'm so glad I found your site. I'll tell you what, people are going to catch on to your shop so quickly once word of the awesome customer service and attention to detail gets out. I almost want to keep it my little secret! And the shipping! So quick! Thanks again for The Loopy Ewe. I'll be a customer and a fan for a long time to come. And don't worry, I won't really keep your shop a secret!