I can't begin to tell you what your shop has given me in wonderful customer service. Our LYS closed and there are shops in driving distance, if you don't have four special needs kids. You make me feel like I'm in a store, looking around. I just wish they would develop, "Touch-Matic" computers. Wait, my husband is a wonderful computer nerd. "HONEY!"
Loopy Ewe has the most incredible customer service!!!!! I wasn't sure which color of Madeline Tosh to order, computer monitors being what they are. So I called Loopy Ewe's CS. Well not only did Vickie go through many different colors to help me, she asked others their opinion. I know I will be pleased with my order, just can't wait to get it. Thank You Vickie!!!
Sheri, I was so excited to get my Loopy Ewe yarn bowl on 3/29/12. I wanted one for Christmas but they quickly sold out. I was notified by you on 3/26/12 that were in stock again so I quickly ordred one that day. I mentioned that it was a birthday gift to myself - you can do that when you are 63 :). Lo and behold it arrived the day before my birthday! I was so pleased. Now that's great customer service. Thank you so much and happy knitting.
I had the chance to visit your lovely store last week with my sister-in-law from Loveland. What an outstanding place!! We were in awe, seeing all the beautiful yarns you have there! I am a knitter and was in Loopy Heaven. My sister-in-law is about to become a knitter and signed up to be notified of upcoming classes. I have been so impressed with the love with which my orders have been packed, and am delightfully surprised to see the little free items that come with them! Thank you for your being my now-favorite knitting store! You have anything and everything a Loopy Knitter could ever want! Linda
Your customer service is outstanding! I place an order on Memorial Day and my yarn was delivered on Thursday. Love the little treats that came in my order too! Thank you so much.
I recently visited the Loopy Ewe and I was awed and in a daze for most of my visit. The yarn was spectacular, the store was amazing!! Since I arrived home I received a lot of goodies as I am now officially a Loopy Groupie. It's not often that you receive such great friendly service, ease in shipping, fun, fun fun shopping, and wonderful patterns. I will be a customer for as long as I can possibly knit. I thoroughly enjoyed my trip to your store. Thank you so much for your kindness and I love the store, I will be back every year!!
I just finished my shawl with my green edge from the Loopy Ewe club. I love, love, love it. It was fast and it's really cute. Can't wait for my next kit to arrive. Thank you Loopy Ewe
I Love LOve LOVE this knitting shop. I do so hope to visit you all someday in person. You have made all of my ordering experiences so easy and fun. Plus I think the little bonuses in my orders are just the cats meow. Best of wishes to all the Loopy staff .
TLE is FANTASTIC!! Customer service is excellent, the best products....and thank you for all my little surprises! I love shopping with TLE!
The BEST ever. My order was shipped and received very fast and the invoice had a handwritten thank you note. Customer service is so very important and they have nailed it. I will forever be a customer and have told all of my knitting friends about them.
You guys are amazing! I've never had better customer service anywhere. Plus you're a lifesaver since my favorite yarn shop here in town just closed. Thank you, thank you!
I just got my package and I am so spoiled when I order from the Loopy Ewe. They arrive so quickly compared to other places that I order from. I just love getting my fiber fix from you. Thanks for great service and love the extra goodies too!
Wow! I placed an order on July 2nd and my order was delivered on the 5th. That's awesome delivery time especially considering the holiday. Everything was so nicely presented and the hand written note was such a nice touch. Thank you so much.
The turn around time on my orders has been fantastic. The neatly wrapped yarn and extra "goodies" make it seem like I am opening a gift. I especially like the yarn samples. This is the place for all my future yarn needs.
Super Fast Shipping! perfectly packed! Handwritten thanx was so nice and personal and i loved the little suprise. Wendy mentioning you in almost every post finally sunk in :) :) I am so glad i finally decided to buy from here. No wonder i have heard such great things about Sheri and Loopy Ewe! Thanx so much!
How do you define superior customer service? For me, it's a company that provides quality products and friendly people with a desire to make each shopping experience unique and inviting. If a little humor is thrown in for fun, then all the more of a bonus. The Loopy Ewe provides all of this plus some. Even after a minor bump in the road with my order, she was more than willing to do whatever it took to make me happy. She kept her sense of humor through it all and really made it fun. Thanks Sheri, for all you do!
Sheri is wonderful! Her customer service is outstanding and her selection of yarns is so much fun. Definitely out of the ordinary. The packages arrive promptly and safely and she put in a little surprise in your package - What a treat!
I just love your website and your fantastic customer service. You send the orders so quickly and when I have needed help with my orders, you go that extra mile to give help and service. I am so glad I discovered your website while doing a sock yarn search. It truly was a blessed day for me.
I just wanted to drop you a line to say what a great web-site you have put together! I like the navigation and the the colors you are using for the control panel areas on the right hand side. I especially like that you can always see thumbnail photos of what's in your Shopping Cart. And you have chosen to carry such fabulous yarns!! I can't wait to see the Sweet Georgia Yarns!! Your packing and shipping is top notch and fast - and I love my little "surprises". Thanks so much for starting such a wonderful business!